Privacy Policy

Protection of Your Personal Data

At Limo Suisse, the confidentiality of your personal data is an absolute priority. This Privacy Policy describes how we collect, use, store and protect the information you share with us when using our private driver and airport transfer service in Geneva.

This policy is compliant with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (DPA/nDSG). By using our website genevaairportluxurytransfer.com or booking one of our services, you agree to the practices described in this document.

Data Controller

The entity responsible for processing your personal data is:

  • Company

    Limo Suisse

  • Website

    genevaairportluxurytransfer.com

  • Email

    contact@genevaairportluxurytransfer.com

  • Phone

    +41 79 374 82 41

For any questions regarding the protection of your personal data or to exercise your rights, you may contact us at any time using the details provided above.

Data Collected and Purposes

We collect only the data strictly necessary to deliver our transport services and manage our client relationship. The following categories of data may be processed:

  • Identification Data

    First name, last name, email address and phone number, provided when making a booking or getting in touch with us.

  • Journey Data

    Pick-up address, destination, flight number, number of passengers and luggage volume.

  • Payment Data

    Online transactions are processed exclusively through Stripe, a PCI DSS-certified secure platform. Limo Suisse does not store any banking data on its own servers.

  • Browsing Data

    IP address, browser type, pages visited and session duration, collected via web analytics tools for statistical purposes.

This data is used to confirm and manage your bookings, ensure the operational coordination of your transfer, process your payments securely, improve the quality of our service, and inform you of any changes related to your journey.

Legal Basis for Processing

The processing of your personal data is based on the following legal grounds, in accordance with the GDPR and the Swiss DPA:

Performance of a contract: when you make a booking, processing your data is necessary to fulfil our service commitment.

Legitimate interest: to improve our website, prevent fraud and ensure the security of our platform.

Consent: for sending commercial or promotional communications, only where you have expressly given your consent.

Legal obligation: where we are required to retain certain data for accounting, tax or regulatory purposes.

Hosting, Infrastructure and Service Providers

The technical management of our website and your data involves the use of third-party service providers selected for their reliability and compliance with applicable standards:

  • Domain Name Host

    OVH – A French company whose datacenters are located in Europe, compliant with GDPR requirements.

  • Online Payment

    Stripe – PCI DSS Level 1 certified secure payment platform. Card data is transmitted directly to Stripe's servers and is never stored by Limo Suisse.

  • Website Design and Maintenance

    UNiSOFT – The company responsible for the technical development and maintenance of the website. UNiSOFT is subject to the same confidentiality obligations as Limo Suisse within the scope of its mission.

None of these service providers are authorised to use your personal data for their own purposes. They act solely as data processors, in strict compliance with their contractual and legal obligations.

Data Retention Period

Your personal data is retained for the period strictly necessary for the purposes for which it was collected, in compliance with applicable legal obligations:

Booking and journey data is retained for 3 years from the date of last interaction, in order to handle any potential claims or disputes. Billing data is retained for 10 years in accordance with Swiss accounting and tax obligations. Browsing data collected for statistical purposes is anonymised or deleted within 13 months.

Upon expiry of these periods, your data is securely deleted or irreversibly anonymised.

Your Rights Over Your Personal Data

In accordance with the GDPR and the Swiss DPA, you have the following rights regarding your personal data. You may exercise them at any time by contacting us at contact@genevaairportluxurytransfer.com:

  • Right of Access

    Obtain a copy of all personal data we hold about you.

  • Right of Rectification

    Request the correction of any inaccurate or incomplete data concerning you.

  • Right to Erasure

    Request the deletion of your personal data, subject to our legal retention obligations.

  • Right to Object and Restriction

    Object to certain types of processing or request their limitation in the cases provided for by law.

  • Right to Data Portability

    Receive your data in a structured, machine-readable format, or have it transferred to another data controller.

If you believe your rights are not being respected, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland, or with the supervisory authority in your country of residence.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse audience data and optimise our performance. You may configure your browser at any time to refuse cookies or be notified when they are placed.

Cookies strictly necessary for the website's operation (session authentication, security) cannot be disabled. Analytical and marketing cookies are subject to your prior consent, collected via our cookie banner upon your first visit.

Changes to This Privacy Policy

Limo Suisse reserves the right to amend this Privacy Policy at any time, in particular to comply with changes in applicable legislation or the introduction of new services. The date of the last update is indicated at the bottom of the page. We encourage you to review this document periodically.

In the event of a material change, you will be informed by email or via a visible notice on our website before the changes come into effect.

Summary of Your Rights

  • Right of access to your personal data
  • Right to rectification of inaccurate information
  • Right to erasure of your data
  • Right to object to processing
  • Right to data portability
  • Right to withdraw your consent at any time

Any Questions About Your Personal Data?

Contact us at contact@genevaairportluxurytransfer.com or call +41 79 374 82 41. We respond to all requests within 30 days.

Last updated: June 2025

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